Shipping policy

Welcome to the Flock 🐔🐷
Thank you for shopping Flerd — where down-home roots meet runaway boots and boutique boundaries keep things runnin’ right.

🛍️ Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Once your order ships, you’ll get a tracking number so you can stalk it responsibly.

🚚 Shipping (U.S. Only, Y’all)

✨ FREE Standard Shipping on all U.S. orders over $75 ✨

Shipping Style How Fast It Gets There Cost
Standard Shipping 3–7 business days FREE on $75+ / Calculated under $75
Expedited Shipping 2–3 business days Calculated at checkout

Shipping time starts after we finish processing your order.

🚫 No International Shipping (For Now)

Right now, Flerd ships within the United States only.
We’re keeping it close to home while we grow — international shipping will come later, promise 💕

📦 A Few Things to Know

  • Please double-check your address before placing your order — once it ships, it ships.

  • We are not responsible for carrier delays, weather tantrums, or incorrect addresses.

  • If something seems off, reach out and we’ll help however we can.

🔄 Flerd Return Policy (Read This Part Carefully, Darlin’)

We want you feeling cute and confident in your Flerd finds. That said — we’re a boutique, not a big-box store 😉

❤️ Returns = Store Credit Only

  • Returns are accepted within 30 days of delivery.

  • Items must be unworn, unwashed, unused, with tags attached and in original condition.

  • No refunds. Approved returns receive store credit only.

📮 How to Start a Return

  1. Email contactus@shopflerd.com with your order number.

  2. We’ll send you return instructions.

  3. Ship your item back within 7 days of approval.

💳 Store Credit Details

  • Store credit is issued within 5–7 business days after we receive your return.

  • Credit does not expire (because we’re nice like that).

  • Original shipping charges are non-refundable.

  • Return shipping is the customer’s responsibility unless we messed up.

🚫 No Exchanges. None.

  • We do not offer exchanges — no exceptions.

  • If you want a different size or style, simply place a new order using your store credit (while it’s still in stock 👀).

🚫 Final Sale Means FINAL

The following items are final sale and cannot be returned or credited:

  • Sale or clearance items

  • Jewelry

  • Custom or personalized items

  • Gift cards

If it’s marked final sale, it’s staying with you — consider it fate ✨

💌 Need Help?

Questions? Confused? Feeling spicy but polite?

📧 Email: contactus@shopflerd.com
⏱️ We usually respond within 24 business hours

Thank you for shopping Flerd — down-home roots, runaway boots, boutique boundaries, and free shipping live happily ever after. ✨🐔🐷